Take It Home Today – Mode Furniture at Revivals
Sometimes the feedback Kris Fisher gets about Mode furniture at Revival’s makes him feel like he is in the 1993 film Groundhog Day about a meteorologist who finds himself living the same day repeatedly.
The reaction many furniture shoppers have when they see the quality, design, and affordable prices of Mode is “Why didn’t I stop by Revivals first?”
Fisher says “I cannot tell you the number of times I have heard that. People have purchased from us and then canceled their six-month sofa order because they can take it home today when they buy furniture at Revivals.”
Fisher is the Senior Store Coordinator at the Palm Springs Revivals store and spends much of his time helping customers shop for or special-order brand-new Mode furniture, lighting, rugs, and art.
The pandemic has created chaos for most retailers struggling with supply chain issues.
Backlogs of shipping containers in Los Angeles and Long Beach, which account for 40 percent of sea shipping freights in the U.S. remain a challenge.
What that has meant for furniture shoppers is lengthy delays of having their furniture delivered. Commonly, it is taking three months or longer.
For those in the know, the Mode brand is known for quality, design, and affordable price points. Revivals has an added feature that appeals to shoppers – the ability to see it, buy it, and take it home the same day. Many shoppers are savvy decorators, mixing resale and brand-new pieces in their homes to create a unique look and feel that reflects their individuality.
Each of the four Revivals stores buys for its area and sells the furniture directly off its sales floor while offering some styles to be special ordered. This allows Palm Springs to offer a different assortment than the stores in Cathedral City, Palm Desert, and Indio. It is a byproduct of each Revivals store listening to its customers and reflecting those needs in its collection of Mode furniture.
Earlier this year, a realtor was looking for nightstands to help him stage his properties. Fisher is strategic in his ordering of new furniture and is quick to respond to changing customer needs. At the beginning of the pandemic, the Palm Springs store had only a few desks on its sales floor. When the world went into lockdown, it became apparent that desks would become a necessity for people working from home. In turn, Revivals launched a new campaign ‘Home Means More Now’ featuring all the many ways Americans were expecting their rooms and their furniture to pull double duty.
“We get a lot of compliments on the comfort of our furniture and especially the comfort of our beds. I have overheard customers say, ‘oh my goodness, I can’t believe I’m able to get a bed for $400,” Fisher says. Customers come back and tell him, “We put the mattress in our guest bedroom and now our guests are asking where we got it so they can buy one for their home.”
Shopping at Revivals also Benefits the Community
For 26 years, 100% of Revivals profits have benefited DAP Health (formerly Desert AIDS Project). DAP Health (DAP) is an advocacy-based health center in Palm Springs, CA serving over 10,000 patients, offering medical and mental healthcare, STI testing and treatment, dentistry, pharmacy, and lab. A variety of wraparound services enable patients to experience optimal health, including social services, support groups, alternative therapies, and other wellness services. Excellent HIV care is provided by the largest team of specialized clinicians in the area.
“It’s rewarding to know you are part of something that’s the backbone of this community,” Fisher said. “DAP has always done a lot for this community. That is why people donate to us.
Revivals is staffed by a mix of employees and community volunteers who care about the experience customers have in each of the stores. “Revivals is committed to providing a shopping experience that makes folks smile,” says Dane Koch, the Director of Retail. “Shopping at Revivals is a unique experience that creates a feel-good effect. We want our shoppers to know that they matter to us.”
If you have not already experienced the thrill of the save at Revivals, you can find a store near you on the retailer’s website revivalsstores.com. While there, you can preview or buy select items from the Mode collection along with a specially-curated collection of ‘mixed century modern’ resale items.