Blog

An Update on How We Will Reopen

On behalf of the entire team at Revivals Stores, we’d like to take a moment to say thank you for every time you’ve shopped, donated or volunteered at Revivals. Together, we are funding the work of Desert AIDS Project and it’s frontline healthcare workers responding to the COVID-19 pandemic.

We have been hard at work changing the way we work to ensure Revivals is here for our community when the crisis is over. We’ve been looking at new ways that you will be able to ‘Find Yourself at Revivals’, whether that’s online or through contact-free curbside services like order pickup.

When we reopen, things will look a little different than in the past. We’d like to share some of the ideas we’ve been working on to ensure the safety of our customers, employees, and volunteers.

We’re lucky because we are part of a healthcare organization leading the fight against COVID-19. That means, our plans have been developed in partnership with medical professionals doing the work. We feel strongly that your health and the health of our employees, and of our volunteers must be our number one priority.

We’re creating a store environment and donation drop-off and pick-up process that’s safe for everyone. We expect that our donation centers at all will open first, followed shortly by donation pick-up resuming.  In fact, we’re opening the Palm Springs donation center on Saturday, May 9, and have more details on that below.

Our stores will open when:

  • it’s deemed appropriate by the city of Palm Springs and the state of California
  • we have effective sanitization measures and protocols; and
  • we have confidence we can ensure the safety of our employees, volunteers, and customers.

We’re making updates to our stores to meet these goals. Some of those updates include:

  • adding e-commerce to our website so you can shop from home for Mode furniture
  • offering  contact-free curbside pick-up and donation drop-off
  • conducting twice-daily temperature screenings for our volunteers and employees.
  • adding plexiglass barriers between our cashiers and customers
  • requiring face coverings for employees, volunteers, and customers;
  • taking steps to allow for social distancing of six feet or more, including limiting the number of employees and customers in the store and installing safe-distance decals in front of the check-out;
  • increasing frequency of sanitization;
  • closing our fitting-rooms
  • keeping donated merchandise off the sales floor for a period of time; and
  • changing our return policy

Together, we will continue to support the community we want to create.

Dane Koch
Director of Retail

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